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Conference Producer

  • Location

    London - Central

  • Sector:

    Audio Visual Recruitment

  • Job type:

    Permanent

  • Salary:

    28-32k +Benefits

  • Contact:

    James Andrews

  • Contact email:

    james@in2resourcing.com

  • Contact phone:

    0203 750 5976

  • Job ref:

    640264

  • Published:

    6 months ago

  • Duration:

    Permanent

  • Expiry date:

    2020-04-15

  • Startdate:

    Immediate

In2 Resourcing are working on behalf of a leading AV Systems Integrator, who, due to increased workload are looking to bring on a Conference Producer to work closely with the Global Conference Services team by delivery remote technical audio/video support for their customers video conferencing systems.

Roles and Responsibilities
  • You will be responsible for acting as a primary interface for multiple clients
  • Connect and monitor video conferences
  • Record conference details accurately in a shared database
  • Liaise with the HelpDesk team on tickets and troubleshooting when required
  • Answer phones and alarms in support of on-going conferences
  • Capture network files and logs
  • Provide support as a dedicated tech on high profile meetings when required
  • Attend department meetings and training as needed
Experience
  • Good working knowledge of professional Audio Visual and Video Teleconferencing systems
  • Effective and clear interaction with employees, customers and colleagues
  • Demonstration of being able to handle multiple tasks/projects
  • Strong attention to detail and fantastic written and oral communication skills
  • Strong troubleshooting skills
This role would suit anyone from an AV Technician, Audio Visual Technician, Event Technician, AV Support Technician, Flexible Support Technician background within the Audio Visual industry, within a reasonable commute to London, Central London.