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Project Manager (AV Product & Platform Specialist)

  • Location

    Kent

  • Sector:

    Audio Visual Recruitment

  • Job type:

    Permanent

  • Contact:

    Lee Taylor

  • Contact email:

    ltaylor@in2resourcing.com

  • Contact phone:

    02037505978

  • Job ref:

    LT/342

  • Published:

    8 months ago

  • Duration:

    Full time

  • Expiry date:

    2019-01-23

  • Startdate:

    ASAP

  • Consultant:

    #

In this position, you will be responsible for the management of our client’s network of Products for their customers. You will be interpret and implement products into customer IT environment, whilst proactively monitoring all networks, to maintain resilience and optimum operating efficiencies.
  
In addition to the above, you will Troubleshoot, and ensure that you are offering a consistent reliable service along with developing and delivering online and interactive solutions.
  
Key Responsibilities:

  • Media Network Administration
  • Product Support Audio & video
  • 2nd & 3rd line Support
  • Customer Relations
  • Monitoring and reporting of online statistics of individual accounts
  • Support of the sales team
  • Developing solutions based around the core platforms to meet customer requirements.
  • Working with European & Global teams developing future solutions and platforms

Key Measurements Skill/Knowledge Requirements:

  • Hardware connection status
  • Delivery of projects on timeTechnical competencies 
  • Customer Interaction/rapport
  • Monthly Reports
  • Core Competencies
  • Working with change
  • Attention to detail
  • Change orientation – flexibility
  • Self-management
  • Team working
  • Customer focus – communications

Essential skills for this role are as follows:

  • Knowledge of TCP/IP routing and sub-netting
  • Proven troubleshooting skills/protocol knowledge
  • General understanding of hubs switches general network infrastructure
  • Experience working with hardware/ configuring & troubleshooting
  • Understanding of Audio & visual distribution protocols.
  • Holder of valid passport and able to travel across Europe Desirable
  • General understanding of Linux
  • Understanding of Media formats
  • Experience developing and managing interactive Audio & Visual solutions

Technical Skills:

  • TCP/IP- DNS,DHCP, Routing & Sub-netting
  • Protocol – FTP/HTTP/SSH * MS Windows, Office Word Excel
  • Linux