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Senior Audio Visual Service Engineer

  • Location:

    London

  • Sector:

    Audio Visual Recruitment

  • Job type:

    Permanent

  • Salary:

    £35k - 40k per year + Company car & Benefits

  • Contact:

    Lee Taylor

  • Contact email:

    ltaylor@in2resourcing.com

  • Contact phone:

    02037505978

  • Job ref:

    LT/SSE/London

  • Published:

    2 months ago

  • Expiry date:

    01 May 2020

  • Consultant:

    Lee Taylor

We are working with a leading AV client who is now seeking a Senior Service Engineer with experience in the corporate world. Our client is offering a generous salary of up to £40,000 depending on experience, although for this you would expected to have 5+ years in an AV/VC Service Engineer position along with being able to hit the ground running. In addition to the Service duties, you would also be expected to take a bit more ownership in the role and help guide those that are more junior when they hit problems they can't fix.

This is a field engineering role mainly in Central London (vehicle provided), with the occasional requirement to travel outside of London. The successful candidate must be driven by providing clients with an exceptional level of service, will be an excellent communicator and have the ability

and willingness to learn as well as work as part of a diverse team.

Key Responsibilities:

  • Responding to AV field service engineering call outs – fault finding and resolution to the client’s satisfaction
  • Management and timely updating of relevant service tickets, along with other administration tasks to support the engineering role
  • Working with office based team to ensure any follow up actions are completed fully and efficiently
  • Carrying out preventative maintenance visits
  • Occasional site surveys, small works AV installations and meeting/event support, as required
  • Other tasks as required by your manager

Essential Skills:

  • Good working knowledge of Crestron, AMX, Extron, video conferencing, audio, presentation and projection systems
  • Excellent verbal and written communication skills, and customer service skills
  • Previous experience in a similar role working with corporate clients
  • Ability to work to the highest quality standards with excellent attention to detail
  • A flexible approach to work, along with the ability to work proactively and efficiently
  • Strong IT skills
  • Must hold full UK driving licence